This certificate is designed to provide students with the skills necessary to install, troubleshoot
and support computers and servers in a small to medium-sized computer network. Students
are prepared for two industry certifications: CompTIA A+ Certified IT Technician and CompTIA
Network+. Successful students will have the skills required to gain employment in entry-level
positions in the information technology field.
COURSE DESCRIPTION:
CNT 100. Introduction to Networking Technology (3). Introduction to technologies, terminology, and skills used in the world of data networking. Emphasis on practical applications of networking and computer technology to real-world problems, including home and small-business network setup. Three lecture.
COURSE CONTENT:
1. Networking concepts and components
2. Networking technologies and protocols
3. Operating systems and network applications
4. Solving network problems
5. Internet resources
LEARNING OUTCOMES:
1. Identify and describe network operation and essential network components. (1)
2. Compare and contrast characteristics of the major network technologies and protocols. (2)
3. Perform the steps necessary for the installation and configuration of network software. (3)
4. Troubleshoot a network following a structured approach. (4)
5. Access Internet resources for research and troubleshooting. (5)
COURSE DESCRIPTION:
CNT 110. A+ Computer Technician Certification (4). Install, configure, support, and troubleshoot personal computers. Emphasis on PC hardware, and installation, operation, and upgrade procedures. Focus on practical networking in a PC environment along with server hardware maintenance and troubleshooting. Preparation for the Comp TIA A+ Certification exam. This course, with CNT 120, prepares the learner for the Comp/TIA Server+ Certification Exam. Preparedness Recommendations: Experience using a computer keyboard and accessing the Internet with a web browser. Three lecture. Three lab.
COURSE CONTENT:
1. Information Technology (IT) basics
2. How Computers Work
3. Assembling a Computer
4. Troubleshooting PC Hardware
5. Preventive Maintenance
6. Operating System Fundamentals
7. Troubleshooting Software and Operating Systems
8. Multimedia Capabilities
9. Printers and Printing
10. Hardware Fundamentals for Servers
11. Networking Fundamentals
LEARNING OUTCOMES:
1. Discuss the fundamentals of information technology (IT) and identify major IT components in a PC environment.
2. Install, configure, and upgrade PC hardware components, PC peripherals, and PC firmware.
3. Diagnose and troubleshoot a variety of PC hardware and peripheral component problems.
4. Identify and avoid potential safety hazards while working with PCs.
5. Identify PC components related to the PC motherboard, processors, and memory modules.
6. Implement preventive maintenance procedures.
7. Utilize common PC operating systems and discuss their operation.
8. Diagnose and troubleshoot PC software and operating systems problems.
9. Work with multimedia components in a PC environment.
10. Describe the printing process and identify printer components for a variety of printing technologies.
11. Implement care and maintenance procedures for printers.
12. Compare and contrast server hardware requirements versus PC hardware requirements.
13. Describe redundant disk configurations.
14. Configure and upgrade major server components.
15. Describe basic networking concepts including topologies, protocols, and network components.
16. Install and configure network cards and identify network media types.
17. Identify the causes of common network problems.
REQUIRED ASSESSMENT:
1. Cisco Academy on-line chapter exams and final exam. Cisco Academy skills final exam.
COURSE DESCRIPTION:
CNT 115. Network+: Networking Technologies Certification (4). A broad range of networking technologies is examined. Topics include network media, topologies, protocols, operating systems, network management, and security. Preparation for the Comp TIA Network+ certification exam. Three lecture. Three lab.
COURSE CONTENT:
1. Introduction to networking
2. Networking standards and the OSI model
3. Transmission basics and networking media
4. Introduction to TCP/IP
5. Topologies and Ethernet standards
6. Networking hardware
7. WANs and remote connectivity
8. Wireless networking
9. Network operating systems
10. Networking with TCP/IP and the Internet
11. In-depth TCP/IP networking
12. Voice and video over IP
13. Network security
14. Troubleshooting network problems
15. Integrity and availability
16. Network management
LEARNING OUTCOMES:
1. Describe and define introductory network concepts and terms. (1)
2. Identify network standards and describe the seven layers of the OSI networking model. (2)
3. Identify network media types and describe transmission methods. (3)
4. Identify and explain the functions of the core TCP/IP protocols. (4)
5. Describe network topologies and compare Ethernet standards. (5)
6. Identify networking hardware and describe the operation of network devices. (6)
7. Describe the major WAN technologies. (7)
8. Identify and configure various wireless networking techologies. (8)
9. Compare and configure network operating systems. (9)
10.Configure the TCP/IP protocol and devise IP addressing schemes. (10)
11. Explain voice over IP (VoIP) services. (11)
12. Employ network security features. (12)
13. Troubleshoot and manage network problems. (13)
14. Develop policies to ensure network availability and reliability. (14)
15. Manage network components and maintain network documentation. (15)
COURSE DESCRIPTION:
CNT 120. Introduction to Windows Server (3). Introduction to the Windows Server line of network operating systems. Topics include installation, file systems, networking, directory services, file and printer sharing, and security. Extensive hands-on exercises with realistic scenarios to help students apply new concepts and sharpen problem-solving skills. Two lecture. Three lab.
COURSE CONTENT:
1. Windows Server products and requirements
2. Windows Server installation
3. Server environment
4. Directory services
5. Resource access
6. Printing
7. Data storage
8. Networking
9. Remote access
10. Security
LEARNING OUTCOMES:
1. Describe the Windows Server family of products and define system requirements for each. (1)
2. Install Windows Server and describe the options and requirements for installing Windows Server. (2)
3. Configure the server environment. (3)
4. Install and configure Windows directory services. (4)
5. Manage access to resources. (5)
6. Configure printing services. (6)
7. Manage and configure data storage. (7)
8. Configure and troubleshoot Windows network protocols and services. (8)
9. Configure remote access services. (9)
10. Configure security protocols. (10)
REQUIRED ASSESSMENT:
1. Cisco Academy on-line chapter exams and final exam. Cisco Academy skills final exam.
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Note:It is always best to discuss educational and career goals with an academic advisor prior to enrolling in any courses. Learn more about Academic Advising.
