Dean, Student Services

Yavapai College Job Description

Title / Job Family:

Dean, Student Services

FLSA Status:

Exempt

Role Focus:

Directs the work of others in a major department(s) or campus. Prioritizes, schedules, oversees, and evaluates work. Develops and administers budgets.

Typical Scope:

Works within a broad body of knowledge. Requires knowing internal and external procedures and policies to produce end results

Typical Education:

Master's degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

Typical Experience:

Minimum of eight years of experience required in the same or related function. Two or more years of management responsibility required

Computer Skills:

To perform this job successfully, an individual should have knowledge of Database software; Project Management software; Spreadsheet software and Word Processing software.

Typical Level of Interaction:

Requires persuasion and influencing when interacting with direct reports and ability to train, coach, and counsel. Requires extensive external contact and influencing.

Supervisory Impact:

Has direct and indirect reports. Manages subordinate supervisors who supervise employees in one or more major department(s). Is responsible for the overall direction, coordination, and evaluation of these units. May also directly supervise non-supervisory employees.

Representative Duties:

The following are examples of typical duties that may be assigned to positions in this job family. It does not imply that all positions within the job family perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Other duties may be assigned.

Plans, directs, evaluates and oversees administration of student services and related grant programs for the district by performing duties personally or through subordinate supervisors.

Responsible for student life, housing, recruitment, enrollment, development, retention, safety, financial aid, advising, and other related programs and services.

Directs the planning, implementation and evaluation of student services programs.

Develops and implements comprehensive, district enrollment management plan to include recruitment and retention, express enrollment services, action plans to achieve enrollment goals, incorporate appropriate technology, and benchmarks. Evaluates effectiveness of the plan’s implementation, adjusts action plans, programs and services accordingly.

Chairs and advises district committees on various issues related to Student Services.

Develops/assists in development of student services policies and programs for the college.

Directs, provides support, and coordinates activities of student services managers including assistant deans, directors, assistant directors, coordinators, and others.

Maintains current knowledge of, and interprets and applies Federal, State, and related legislation, student services issues and trends in community colleges. Evaluates and revises department/division administration and programs accordingly. Monitors the wider college situation and actively provides input and feedback to senior college staff on the impact of new policies, procedures, trends, and regulations.

Responsible for strategic planning and the subsequent fine tuning of the strategic plan of the campus/district and is accountable for the implementation of many aspects of the strategic plan.

Responsible for oversight of determination of fiscal requirements, projections and budget preparation; monitoring, verification and reconciliation of expenditure of budgeted funds; reviews financial statements reflecting status of programs and activities; ensure compliance with College policies and procedures.

May serve as chief academic officer in absence of VP of Academic Affairs/Provost.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
Contributes Through Vision

• Ability to adapt in a changing environment - Agent for change. Creates environment where change is the norm. Deals with unprecedented problems or process change.
• Ability to Learn and Further Develop Professionally - Recognizes the importance of learning and motivates others by own enthusiasm. Enjoys challenges of continuous learning. Integrates abstract organizational values into daily activities.
• Project Management Skills - Plans and manages assignments involving multiple tasks. Establishes priorities for project work and support resources. Focuses the workgroup on projects that achieve college objectives.
• Time Management Skills - Manages many tasks and projects simultaneously while adhering to deadlines and promises. Maintains work/life balance without compromising expectations of others. Respected for ability to “find” or “make” time to get things done.
• Organizational Skills - Creates action plans to meet divisional goals and objectives. Conducts periodic reviews of progress and measures against goals. Establishes broad policies for workgroup to ensure success.
• Financial Management Skills - Is recognized as a leader in understanding and developing cost/benefit analysis for all important team functions. Contributes to financial planning and management of workgroup. Adjusts objectives and plans to meet financial objectives of workgroup or the college.
• Integrity and Credibility - Promotes college reputation as an institution with a social conscience. Advocate for policies and procedures promoting integrity and honesty. Sets tone of integrity and ethic within the work group.
• Communications Skills - Effectively communicates broad business issues that are complex in nature. Communicates win-win alternatives for all concerned. Maintains open communications channels with critical peers, management, and customers.
• Presentation Skills - Effectively communicates broad business issues that are complex in nature. Can present to all levels of the organization regarding complex issues. Uses presentations as a strategic tool for planning, marketing, etc.
• Written Communication Skills - Effectively communicates broad and very complex organizational issues. Can adapt writing skills to any number of internal and external audiences. Written communications are persuasive and convincing.
• Leadership Skills - Articulates college’s vision, values, and principles. Motivates and inspires others throughout the organization. Provides overall direction and authority over a major workgroup.
• Analytical Skills - Identifies creative possibilities and breakthrough ideas when solving problems. Generates new insights into existing situations or old problems. Analyzes relationships among several parts of a problem or situation. Anticipates obstacles.
• Problem Solving Skills - Considers a broad range of internal and external factors when solving problems. Grasps complexities and perceives relationships among different problems or issues. Organizes time, work, and resources in most efficient way to solve problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations:

N/A

Other Skills and Abilities:

N/A

Other Qualifications:

N/A

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

rev: 10-2006