Mail Clerk

Yavapai College Job Description

Title / Job Family:

Mail Clerk

FLSA Status:

Non-Exempt

Role Focus:

Performs routine entry level clerical and office support duties. Duties might include: answering phones, making copies, sorting mail, etc.

Typical Scope:

Works within a specific department.

Typical Education:

High school diploma or GED.

Typical Experience:

Up to one year of work experience in an office environment preferred.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Various Mail and Shipping software packages and databases Order processing systems.

Typical Level of Interaction:

Requires tact and courtesy when interacting with others; exchanges basic information to accomplish responsibilities.

Supervisory Impact:

No lead or supervisory responsibilities.

Representative Duties:

The following are examples of typical duties that may be assigned to positions in this job family. It does not imply that all positions within the job family perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Other duties may be assigned.

Opens envelopes by hand or machine. Stamps date and time of receipt on incoming mail. Sorts mail according to destination and type such as returned letters, adjustments, bills, orders, and payments. Readdresses undeliverable mail bearing incomplete or incorrect address. Examines outgoing mail for appearance and seals envelopes by hand or machine. Stamps outgoing mail by hand or with postage meter. Folds letters or circulars and inserts in envelopes. Distributes and collects mail. Weighs mail to determine that postage is correct. Keeps record of registered mail.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
Contributes by Following Directions

• Ability to adapt in a changing environment - Accepts the need for change. Does not act as a barrier to change. Adapts to change after explanation.
• Ability to Learn and Further Develop Professionally - Learns on a need to know basis. Accepts feedback and suggestions from others Understands own work responsibilities.
• Project Management Skills - Plans daily work to ensure tasks are completed efficiently. Adheres to deadlines given by others. Applies maximum personal effort to achieve results.
• Time Management Skills - Organizes tasks according to assigned priorities. Establishes and achieves deadlines for day to day work. Paces work to achieve both short term and long term objectives.
• Organizational Skills - Organizes own work to ensure completion within time frame assigned. Seeks clarification on conflicts with own time and/or changes in priorities. Works well within existing policies.
• Financial Management Skills - Seeks to understand financial impact of own job. Willing to take actions deemed necessary to control costs. Recognizes and respects the cost of equipment, tools, materials, etc.
• Integrity and Credibility - Takes pride in being trustworthy. Performs in an ethical manner in all transactions. Is honest and fair.
• Communications Skills - Gives and receives information in an effective and professional manner. Shares information openly and candidly. Listens to others and demonstrates understanding of what has been said.
• Presentation Skills - Provides appropriate information as needed. Assists in creating presentation materials. Can present using materials already prepared.
• Written Communication Skills - Written communication may cover all points but not clearly stated. Written communications must be reviewed by others. Uses primarily technical language or jargon.
• Leadership Skills - Fully understands personal impact on others. Confident in areas of specialty. Completes work with integrity and ethics.
• Analytical Skills - Forms generalizations about situations or people based on observations over time. Takes a logical approach to analyzing problems. Asks questions before trying to solve a problem.
• Problem Solving Skills - Gathers relevant information systematically. Solves routine problems in accordance with established procedure. Identifies routine problems and seeks help to resolve them.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations:

Valid Arizona Drivers License.

Other Skills and Abilities:

N/A

Other Qualifications:

N/A

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

rev: 10-2006