Manager, Web Services

Yavapai College Job Description

Title / Job Family:

Manager, Web Services

FLSA Status:

Exempt

Role Focus:

Organizes and integrates planning and execution of activities around a specific program or function; may assist to develop and administer budget.

Typical Scope:

Works within a specific area requiring a specialized body of knowledge; requires an understanding of internal and external procedures and policies to produce end results

Typical Education:

Undergraduate degree required; or an equivalent combination of education and experience; masters level degree preferred.

Typical Experience:

Minimum of four to eight years of experience required in the same or closely related function; two or more years of management responsibility required

Computer Skills:

To perform this job successfully, an individual should have knowledge of operation of computer operating systems; principles and techniques of web development and applications; web programming techniques and procedures; graphic design; computer graphic applications; system administration on Windows NT, other operating systems and programs.

Typical Level of Interaction:

Requires influencing and project management of others within the same and other departments to accomplish responsibilities; requires moderate external contact and influencing

Supervisory Impact:

May have lead responsibility over other employees. Carries out lead responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.

Representative Duties:

The following are examples of typical duties that may be assigned to positions in this job family. It does not imply that all positions within the job family perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Other duties may be assigned.

Directs and manages the planning, design and implementation of web applications, systems, network infrastructure and web pages.

Monitor and maintain YC website, web-enabled applications, HTTP, FTP, and application servers.

Work through the web committee to develop, implement, and support policies, procedures, and standards for the college internet environment.

Verify and update all web-based content to ensure compliance with recognized standards.

Assists users in the use of web development tools and applications.

Configures, sets up, and monitors server operation and performance.

Create and administer databases.

Create server scripts.

Integrate databases into active server pages.

Develops scripts to integrate databases.

Directs the development of uniform web pages to represent the college image.

Evaluate web development tools.

Hires, trains and supervises assigned staff.

Identify and resolve software and operating system problems.

Manages new web development projects.

Modify and implement selected web applications to interface with existing applications.

Performs related duties as assigned.

Works with faculty and staff to determine required web functionality.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
Contributes Through Others

• Ability to adapt in a changing environment - Positively influences and encourages others in support of change. Facilitates change management in more than own area. Establishes teams to affect change.
• Ability to Learn and Further Develop Professionally - Seeks and accepts feedback from others. Willing to serve as or be recipient of a mentor to others. Proactively involves others in own learning process.
• Project Management Skills - Provides guidance and training to others. Coordinates support resources from others as needed. Participates with team to ensure completion of assigned tasks.
• Time Management Skills - Work is coordinated with other areas and teams to insure success. Willing to adjust own schedule and priorities to meet team objectives. Allocates appropriate time to meet needs of others in workgroup.
• Organizational Skills - Modifies project plans or activities to respond to changing customer needs and requirements. Appropriately allocates resources, tools and procedures across functional lines and business units. Able to match people with tasks, make assignments and follow up on performance.
• Financial Management Skills - Develops and uses financial measurements to determine outcomes of the workgroup. Able to understand and use financial reporting as a tool to adjust work plans and priorities. Participates in financial planning and budgeting outside of own workgroup.
• Integrity and Credibility - Challenges others to act on espoused values. Takes ownership or accountability of outcomes while promoting accountability among others. Demonstrates confidence in others’ abilities by allowing them to complete work without interference.
• Communications Skills - Facilitates good working relationships within work group. Recognizes and uses opportunities for information sharing. Works to clarify expectations, concerns, questions of others.
• Presentation Skills - Maximizes the inputs of other people to insure that everyone has opportunity to speak and be heard. Comfortable presenting in team environment with multiple presenters. Able to connect own portion of presentation with that of others on the team.
• Written Communication Skills - Demonstrates an understanding of others’ perspectives or concerns when presenting ideas or opinions. Written communications can be adapted to different levels of understanding. Simplifies complex issues without losing the essential elements.
• Leadership Skills - Motivates other members of the workgroup. Looked to by others as natural leader in group situations. Able to create and use teams to address relevant situations or projects.
• Analytical Skills - Thinks through organizational, political and personal implications of complex situations. Assesses existing ideas and solutions as a starting point to problem solving. Weighs pros and cons of alternatives and considers all inputs to consider different outcomes.
• Problem Solving Skills - Participates actively and productively in meetings to problem solve or improve processes. Pushes others for alternatives to expose inappropriate assumptions. Consistently seeks input from others to identify and solve problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations:

N/A

Other Skills and Abilities:

N/A

Other Qualifications:

N/A

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

rev: 11-2009