Supervisor

Yavapai College Job Description

Title / Job Family:

Supervisor

FLSA Status:

Exempt

Role Focus:

Directs the work of others in the accomplishment of a specific function; prioritizes, schedules, oversees, and evaluates work, performance evaluation & discipline. Recommendations have significant weight on final personnel decisions. May track a budget or portion of a budget, but does not have final authority.

Typical Scope:

Works within a specific department to deliver a particular set of services

Typical Education:

High school diploma or GED required; two years of college or technical training preferred

Typical Experience:

Minimum of two years of experience required in the area of specialty, plus one year of lead responsibility preferred

Computer Skills:

To perform this job successfully, an individual should have knowledge of Order processing systems; Spreadsheet software and Word Processing software.

Typical Level of Interaction:

Requires persuasion and influencing when interacting with direct reports and ability to train, coach, and counsel

Supervisory Impact:

Serves as a first line supervisor; Oversees and evaluates work of primarily nonexempt employees; must supervise the equivalent of two or more full time employees. May have student employees.

Representative Duties:

The following are examples of typical duties that may be assigned to positions in this job family. It does not imply that all positions within the job family perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Other duties may be assigned.

Coordinates and oversees daily operation of a department or unit, and typically reports to mid-level manager or administrator.

Supervisory duties require more than 50% of employee’s time. Performed work is semi-routine or diversified under established policies in the performance of the majority of duties.

Assists manager in establishing policies and procedures for office operations. Familiarizes personnel with procedures. Assists personnel to achieve and maintain standards.

Makes decisions within the limits defined by policies and procedures set up by the department. Sometimes adopts or modifies methods and standards to meet a variation in controlling conditions.

Leads work team / group. Assigns and checks work. Performs the same or closely related work as those supervised. Hires, trains, evaluates, and supervises staff. Requests new or maintains existing equipment and supplies. Performs other related duties as required.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
Contributes Through Expertise

• Ability to adapt in a changing environment - Supports change and influences others to change. Works with other units to affect change. Proactive in identifying obstacles to change.
• Ability to Learn and Further Develop Professionally - Sees learning as a constant evolutionary process. Extends learning activities beyond current job requirements. Creatively uses technology based learning tools and methodologies.
• Project Management Skills - Effectively leverages self through others. Accurately identifies technical/technological and other resource requirements needed to complete project. Works with team members to develop meaningful metrics and measurements.
• Time Management Skills - Establishes priorities, monitors progress and surfaces problems early to avoid delays. Able to adjust own schedule to internal and external dynamics. Effectively and consistently employs time management system to achieve objectives.
• Organizational Skills - Adjusts to multiple demands. Takes on additional responsibilities when necessary. Proactively gathers process feedback about what is working and what is not.
• Financial Management Skills - Skilled in technology based financial planning and control systems. Understands the interdependency of college departments functions, and jobs from a financial perspective. Demonstrates a high skill level in handling broad based business problems.
• Integrity and Credibility - Accepts responsibility for completion of tasks and results. Exhibits pride and ownership for own work. Acts in accordance with own beliefs even when others may disagree.
• Communications Skills - Adept with electronic communication tools and processes. Delivers critical messages by applying appropriate techniques, media, language, etc. Collates and interprets information from within the organization.
• Presentation Skills - Able to make formal presentations that are more broadly based and complex. Can present to all levels of the organization within the scope of expertise. Skilled in the use of various presentation tools including multi-media.
• Written Communication Skills - Can produce clear and strong messages that are understood by diverse audiences. Effectively communicates the issues that are complex in nature verbally and in writing. Reviews and edits written work constructively.
• Leadership Skills - Actively assists with daily allocations of resources and coordinates activities. Takes responsibility for transferring knowledge to others in the workgroup. Overseas individual or multiple functions within a workgroup.
• Analytical Skills - Uses several analytical techniques to identify several solutions and weighs the value of each. Actively uses both technical and cognitive skills. Can conduct gap analysis and identify shortfalls. Uses technology in analysis process.
• Problem Solving Skills - Champions methods, procedures, or systems which reduce time and effort. Utilizes technology to increase efficiency in new ways. Gathers relevant information systematically - considers broad range of issues or factors.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations:

N/A

Other Skills and Abilities:

N/A

Other Qualifications:

N/A

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

rev: 10-2006