Systems Administrator I

Yavapai College Job Description

Title / Job Family:

Systems Administrator I

FLSA Status:

Non-Exempt

Role Focus:

Performs intermediate or advanced nonexempt work requiring application of a specific set of skills usually associated with the trades or computer hardware

Typical Scope:

Works within a specific department but applies skills throughout the college

Typical Education:

High school diploma or GED required; two years of technical training or college required .

Typical Experience:

Minimum of two years of experience in the trade or technical function; four or more years required at the highest complexity level

Computer Skills:

To perform this job successfully, an individual should have knowledge of network server environment to include service and support requirements; computer hardware and software for large computer systems, microcomputers, personal computers and workstations; educational and administrative computer applications; local-area networks, networked workstation attachment, installation and configuration.

Typical Level of Interaction:

Requires tact and courtesy when interacting with others; requires some influencing and work prioritization to accomplish responsibilities across multiple departments

Supervisory Impact:

No lead or supervisory responsibilities; explains procedures and provides departmental information for use by others

Representative Duties:

The following are examples of typical duties that may be assigned to positions in this job family. It does not imply that all positions within the job family perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Other duties may be assigned.

Plans, coordinates, and installs various operating system and application software on a variety of servers and workstations.

Interfaces with staff assigned to applications development to maintain familiarity with application development.

Resolves customer workstation and software problems.

Configures local area network servers and workstations.

Implements customer network services (i.e. Printing, user accounts).

Installs and maintains network and computer peripherals (e.g. Printers, modems, or related equipment).

Documents, installations, and maintenance of software, devices, and end-user services.

Performs the connection of workstation to the network.

Troubleshoots hardware, software and network connectivity problems.

Performs repairs to computer equipment and associated peripherals.

Performs basic workstation training.

Interacts with network and technical operations staff.

Interacts with software library personnel to ensure proper licensed applications policy and procedure are adhered to.

Performs related duties as assigned.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
Contributes Independently

• Ability to adapt in a changing environment - Adapts own work patterns as appropriate. Supports change even if it means more work or individual sacrifice. Tolerant of changing and/or conflicting information.
• Ability to Learn and Further Develop Professionally - Actively participates in own career management process. Searches for career enhancement opportunities. Establishes goals for personal growth.
• Project Management Skills - Participates in planning and scheduling of project work. Seeks out and utilizes different approaches to project. Takes responsibility for project outcomes. Organizes tasks according to priorities.
• Time Management Skills - Devotes appropriate time to designing new ways of doing work as well as implementing them. Completes assignments on time without reminders. Properly plans for and handles expected workloads.
• Organizational Skills - Sets and maintains high level of performance. Thoroughly understands how own work affects others. Consistently devotes energy to making things better.
• Financial Management Skills - Demonstrates basic understanding of financial management processes such as budgeting, cost control, profitability. Demonstrates understanding of how own performance affects financial results of workgroup. Uses financial measurements in objective setting and planning.
• Integrity and Credibility - Communicates intentions, ideas and feelings openly and directly. Takes actions which are consistent with values and beliefs. Insists on and meets the highest quality standards for self and others.
• Communications Skills - Actively listens and probes for more information. Adapts communication style to audience. Assumes personal responsibility for consistently practicing good communication skills.
• Presentation Skills - Able to make brief and informal group presentations. Skilled in one-on-one presentations. Presents a professional and positive image.
• Written Communication Skills - Can produce communications that are understood by most people. Avoids too much technical jargon. Can produce memos, letters, etc. with minimum of mistakes.
• Leadership Skills - Understands expectations for learning additional competencies. Increases the productive capacity of the group by initiating new ideas, processes. Able to assess and use skills of other people.
• Analytical Skills - Understands where and how to gain access to needed information. Can test validity of perceptions and assumptions on own. Pushes beyond the superficial to identify root causes of problems and situations.
• Problem Solving Skills - Strong problem resolution skills. Generates varied solutions to problems. Can work within system to get things done quickly. Challenges status quo in a constructive way.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations:

N/A

Other Skills and Abilities:

N/A

Other Qualifications:

N/A

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

rev: 10-2006