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Yavapai College > Information Technology Services > Telephony > Single Line Phones

Single Line Telephone Features

Note: If your caller ID is incorrect (i.e. someone else's name appears on the display of the person you are calling), contact the Help Desk at (928) 776-2168 to correct it.

Call Forwarding

Activate forward, first time to a new number:

  1. Lift handset and dial "#"
  2. Wait for dial tone
  3. Dial the 4-digit phone number where the calls are to be forwarded
  4. hang up

To forward calls to Voice Mail use the number 2099 in step #2; Deactivate: Lift handset…dial #, 1…wait for dial tone…hang up.

Call Transfer

  1. Press the Link (LNK) button
  2. Dial the 4-digit number you want to transfer the call to (2nd party)
  3. Wait for the 2nd party to answer, announce the call
  4. Press Link (LNK) button again

Conference / Hold Activate Conference

  1. Press the LINK button. (places the first party on hold)
  2. Dial the second NUMBER. (announce conference)
  3. Press the LINK button again to bring first party on line.

To add additional parties repeat procedure, up to three parties including yourself. Hang up to deactivate conference. Activate Hold: 1. Press the LINK button. 2. Dial…#, 4…hang up. (Party is on hold.) Lift handset to deactivate hold.

 
 


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