If you are using Central Receiving, your answers are likely in this listing
Ask the vendor how they sent it, when they sent it, and the tracking number. Give this information to Central Receiving at (928) 776-2192 ( on-campus dial: 2192 ) and they will attempt to locate your package for you.
If a package is not yours, call Central Receiving at (928) 776-2192; on-campus dial: 2192. We'll get it to the rightful owner.
By addressing your items correctly, you improve the odds of getting your item when you need it. Undeliverable items are returned to sender.
Central Receiving maintains a log of open purchase orders for the Prescott Campus. By having the PO# on the outside of the package in the "Ship To" address, we will note what items have arrived on that PO# and forward it to the business office for payment. This keeps the vendors happy and receiving records accurate.
As of April 1, 2004, any single item costing $5,000.00 or more (including shipping, tax and assembly) with a life span of more than one year is a fixed asset and must be tagged as such by the Central Receiving supervisor.
No, we deliver items when they are received.
No.
Desktop deliveries do not occur on campus for several reasons. Vendors don't have the time to locate you. If you are in a meeting, they would need to interrupt or wait and that doesn't work for anyone. If your item is on a purchase order and it does not go through Central Receiving, payment to the vendor will be delayed until order delivery confirmation can be determined by the Central Receiving department.
College policy states that only people who live on campus may have personal items sent to the college. In the case of a rare emergency, we will do everything we can to assist you.
Properly addressed packages are never refused. Items that have no department, name, mail box number, etc. will be set aside, and when time permits, we will attempt to contact the sender requesting information as to who they want the item to go to. If the sender of the package does not know who ordered the item it will be refused and returned to the sender.
A "call tag" is a prepaid request by the vendor, to pick up an item from their customer. The vendor pays for this service and all we need to do is have the item available in the receiving department ready to give to the parcel company when they arrive for it.
If the vendor is issuing a "call tag" the first step is for you to contact the sender for authorization to return the item. They will then issue you a return authorization number and that number should be written clearly on the outside of your package that you are returning.
The second step is to bring the item to central receiving where it will be held for pick up, or you can complete "the form" for central receiving to pick up your item from you and we will bring it to receiving during our normal deliveries.
If the college is paying for return costs contact Central Receiving by phone.