FAQ

The Department of Veterans Affairs requires that each student declare a degree or certificate program and they will only issue benefits for courses that are a required part of that degree or certificate. If you do not intend to complete a degree or certificate program at Yavapai College, you may not use your Veterans Education Benefits to pay for your courses here.

However if you simply have not decided on a career plan, you may be able to declare a general degree for the first semester while you complete classes in various subject areas to help you decide. Please make an appointment with an Academic Advisor to discuss your options 928-776-2106.

Returning to school may be the best thing you can do. You can make arrangements with the Department of Veterans Affairs Debt Management Group to repay your debt out of future benefits when you return to school. For information please contact tem at VA Debt Management at 1-800-827-0648 or email dmc.ops@va.gov.

Apply for Federal Financial Aid.

The student is responsible to repay any benefits to which he or she was not entitled as determined by the Department of Veterans Affairs. In addition, the student may be subject to garnishment of future benefits to recover any amount that was previously overpaid. Contact the Department of Veterans Affairs Debt Management Group (1-800-827-0648 or email: dmc.ops@va.gov immediately to discuss your repayment options.

According to the guidelines of the Department of Veterans Affairs, a student has earned their Veterans Education Benefits if they receive a grade of A, B, C, D or F for a class provided they continued to participate through the end of the term and completed all final requirements for the course including the final exam or project.

The student has not earned their benefits for grades or designations of DROP for drop, W for withdrawal, Y for administrative withdrawal U for unsatisfactory. Veterans Education Benefits are not payable for repeated courses in which a grade of C or better has already been attained at Yavapai College or accepted in transfer. I or Incomplete grades must be converted to a letter grade within the contract period to be eligible for Veterans Education Benefits.

Any funds paid to the college or the student for a course that is not eligible must be repaid to the Department of Veterans Affairs.

If a student is not able to complete a course because of mitigating circumstances beyond the student’s control, the student has the option of submitting a Statement on Support of Claim form and Financial Status Report form within thirty days. The completed statement is mailed to the VA Western Regional Center. The petition will be reviewed and the final determination mailed to the student

Students receiving Veterans Education Benefits are required to meet the satisfactory Academic Progress Standards of the school they are attending. If your grade point average falls below those standards, this is reported to the Department of Veterans Affairs. You are allowed two semesters to bring your grade point average up to satisfactory standards. If you are not able to do so, the Department of Veterans Affairs can suspend your benefits. Please meet with an Academic Advisor for information on how you can improve your grade point average and stay in college.

If you are still subject to recall it is important to designate someone at home who can complete the required documentation if you do not have sufficient time before you leave. If you do not provide the proper documentation to the college and the Department of Veterans Affairs in a timely manner you could owe your tuition to the college and an overpayment to the Department of Veterans Affairs for overpayment of benefits.

If you are called to active duty during the semester you must provide a copy of your military orders to the Veterans Services Coordinator by email or fax, complete VA form Petition for Mitigating Circumstances and submit it to the Department of Veterans Affairs with a copy of your military orders.

Yavapai College has a personal counselor to assist you on the Prescott and Verde Valley campuses. In addition, you may contact the VA Regional Medical Center or the Vet Center for assistance.

• Prescott campus personal counselor: Judy Brennen 928-771-6183
• Verde Valley campus personal counselor: Pat Miner 928-634-4596
• VA Medical Center, Prescott, AZ 928-445-4860 or 1-800-949-1005
• Vet Center 928-778-3469

PTSD can impact your ability to succeed in college and in life. Yavapai College and the Department of Veterans Affairs have resources to assist you. Yavapai College has a personal counselor to assist you on the Prescott and Verde Valley campuses. You may receive additional assistance from the Disability Resources Offices. In addition, you may contact the VA Regional Medical Center or the Vet Center for assistance.

• Prescott campus personal counselor: Judy Brennen 928-771-6183
• Verde Valley campus personal counselor: Pat Miner 928-634-4596
• Disability Resources
• VA Medical Center, Prescott, AZ 928-445-4860 or 1-800-949-1005
• Vet Center 928-778-3469

Yes. Please contact Disability Resources for more information.

Yes!. Visit the Student Employment page for more information.

Yes and we are always looking for students who want to participate. For information please contact Campus Activities.

Absolutely! Yavapai College has a fine staff of tutors at the on the Prescott and Verde Valley campuses. Do not wait until you are failing a course to seek assistance. Group tutoring or drop in tutoring is available in many subject areas including math, English, science, history and writing.

Prescott Campus Learning Center Building 1, second floor, room 207; phone: 928-776-2085

Verde Valley Campus Learning Center Building M, room 122; phone: 928-634-6562

In addition, most students receiving Veterans Education Benefits have benefits available for private tutoring.

Yes. Computers are available to enrolled students at the following locations. Please call for hours.

Prescott Campus - Building 19, Library, Second Floor, Computer Commons

Building 1, Learning Center, Second Floor, Room 207

Please understand that Federal Privacy Laws (FERPA) prevent college employees from releasing information to anyone but the student.