Academic Complaints

Policy Number: 3.16
Title: Student Appeal of Academic or Instructional Decisions by Faculty
Effective Date: November 5, 2013

Policy

A student may appeal an academic or instructional decision by faculty if s/he deems the decision to be made in error. The appeal must be made in a timely manner in accordance with established procedures.


Procedure

A student may only appeal a decision that affects him/her directly and must represent themselves in the appeal process. The appeal of an academic or instructional decision requires documentation that the decision was incorrect.

  • The first step in the appeal process is for the student to contact the faculty member who made the academic or instructional decision. This contact must be made within 30 calendar days of the official notification date of the decision. For appeals concerning a final grade, official notification is considered to be the date the grades is posted to the student’s permanent record.
  • In the event that a satisfactory solution is not reached by the faculty member and the student, or in the event the faculty member and student are unable to resolve the appeal, the student may then appeal to the appropriate Dean or designee.

    The appeal to the Dean must be made in writing using the official form, “Academic or Instructional Decision Appeal to the Dean.” All documentation supporting the reason for the appeal must be provided at the time the appeal is submitted. This appeal must succinctly describe the issues involved, evidence that an error was made, and any relevant information. Missing, incomplete or erroneous information may cause the appeal to be rejected. The appeal must be submitted to the Dean within 30 days of notification of the decision by the faculty member.

  • The Dean will review the student’s appeal and make a decision based on the documentation provided by the student, the faculty member, and other relevant information that may include meetings with appropriate individuals. The Dean’s investigation and decision must be concluded within 30 calendar days of the date the student appealed the decision to the Dean. The Dean will provide written documentation of the decision to the student and faculty member.
  • In the event the student is dissatisfied with the decision of the Dean, a further appeal may be made to the Vice President for Instruction and Student Services. The appeal must be made in writing within 30 calendar days of the date the student received notification of the results of the appeal to the Dean.

    This formal, written appeal must relate only to the original decision that is being appealed. No additional claims or issues will be included or addressed in the review of the appeal.

  • The Vice President for Instruction and Student Services or designee will conduct a formal review of the appeal as presented by the student, including review of relevant policy, review of information provided by the faculty member, and review of the decision by the Dean.

    The formal review and decision by the Vice President for Instruction and Student Services must be completed within 30 calendar days of the receipt of the student’s written appeal. The decision must be communicated in writing to all involved parties. The decision of the Vice President for Instruction and Student Services is considered final. A revised appeal of the same academic or instructional decision may not be submitted.


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