No Name? No Department? No Delivery!!!
- Yavapai College
- Your Department - Your Name - Your Purchase Order #
- 1100 E Sheldon St
- Prescott AZ 86301-3297
Additional services provided
Mis-delivered, can I keep it?
If a package is not yours, call Central Receiving at (928) 776-2192; on-campus dial: 2192. We'll get it to the rightful owner.
Why must my packages be addressed correctly?
By addressing your items correctly, you improve the odds of getting your item when you need it. Undeliverable items are returned to sender.
Where is my package?
Ask the vendor how they sent it, when they sent it, and the tracking number. Give this information to Central Receiving at (928) 776-2192 ( on-campus dial: 2192 ) and they will attempt to locate your package for you.
Why must Yavapai College purchase order numbers (PO#) be on packages?
Central Receiving maintains a log of open purchase orders for all campuses. By having the PO# on the outside of the package in the "Ship To" address, we will note what items have arrived on that PO# and forward it to the business office for payment. This keeps the vendors happy and receiving records accurate.
What are fixed assets?
As of April 1, 2004, any single item costing $5,000.00 or more (including shipping, tax and assembly) with a life span of more than one year is a fixed asset and must be tagged as such by the Central Receiving supervisor.
Can Receiving keep my stuff until I need it?
Normal procedures is to get items to the end user ASAP (we will work with you).
Do Central Receiving hours change in the summer?
Why can't the vendor deliver to my office?
Desktop deliveries do not occur on campus for several reasons. Vendors don't have the time to locate you. If you are in a meeting, they would need to interrupt or wait and that doesn't work for anyone. If your item is on a purchase order and it does not go through Central Receiving, payment to the vendor will be delayed until order delivery confirmation can be determined by the Central Receiving department.
Can I get my personal stuff sent here?
College policy states that only people who live on campus may have personal items sent to the college. In the case of a rare emergency, we will do everything we can to assist you.
Why was my package refused?
Properly addressed packages are never refused. Items that have no department, name, mail box number, etc. will be set aside, and when time permits, we will attempt to contact the sender requesting information as to who they want the item to go to. If the sender of the package does not know who ordered the item it will be refused and returned to the sender.
What is a "call tag"?
A "call tag" is a prepaid request by the vendor, to pick up an item from their customer. The vendor pays for this service and all we need to do is have the item available in the receiving department ready to give to the parcel company when they arrive for it.
How do I return an item?
If the vendor is issuing a "call tag" the first step is for you to contact the sender for authorization to return the item. They will then issue you a return authorization number and that number should be written clearly on the outside of your package that you are returning.
The second step is to bring the item to central receiving where it will be held for pick up, or you can complete "the form" for central receiving to pick up your item from you and we will bring it to receiving during our normal deliveries.
If the college is paying for return costs contact Central Receiving by phone.