Information Technology Services
Connect your device or account connected in minutes by following theses self-help guides
Self-Help Quickstart Guides for Students and Employees
YC Network Accounts
IP Phones & Voicemail
PTSS System Guides
Email and Smartphone Setup
Remote Desktop Access
ITS Help Desk Hours and Phone Numbers
- Help Desk Phone
- Desktop Services Hours
Monday-Friday, 7am – 7pm
Help Desk Technical Request form
ITS Desktop Services Identification Policy
It is the policy of Yavapai College's ITS Department that each individual authorized to work on the college's desktop equipment will be identifiable.
Employees that are authorized to enter your offices to repair or replace desktop computer equipment will have a ID badge displayed on their person in plain view. This badge should contain the person's picture, and the letters ITS in large bold text (see example at right).
If the person's picture is not displayed, please call the Client Support Services Manager, Ike Whisenand, at ext. 2062 or Campus Police by dialing 311.
If someone enters your office claiming to be an ITS employee, but does not display the correct credentials, please browse the pictures below to verify that that person works for Desktop Services.
Team "ITS Help Desk"
- Ike Whisendand
- (928) 776-2062
- Ryan Winkleman
- (928) 237-7716
- Brent Sellstrom
- (928) 776-2069
- Jesse Hobby
- (928) 237-7627
Computer Lab Phone Numbers
- Computer Commons: (928) 776-2158
- Library: (928) 776-2261
- Disability Resources: (928) 776-2029
- Learning Center: (928) 776-2085
PV, Chino, Sedona, Verde Valley
- Chino Valley: (928) 717-7720
- Prescott Valley: (928) 717-7910
- Sedona: (928) 649-4266
- Verde Valley: (928) 634-7501
Yavapai College Technology Resource Standards
cloud.yc.edu - Access YC campus computers from home
cloud.yc.edu allows off-campus access to computing resources through a Windows 7 desktop that contains all of the software that is in the YC general computer labs. It's just like you're sitting at a computer on campus, even though you're not!
The best thing about using Cloud.yc.edu is that students, faculty, and staff can access ALL of the lab computers applications from off-campus 24 x 7.