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Frequently Asked Questions for Access Manager

Information Technology Services

Access Manager

Access Manager is the centralized system for requesting access to most electronic resources at Yavapai College, including network shares, web applications, Banner INB/Admin Pages, and SecureCloud remote access.

Go to Access Manager

Required for YC employees

All employees of the College must use Access Manager for new access requests and to periodically confirm access to existing resources.

Use least access needed to do your job.

YC faculty and staff use Access Manager to request new access and verify current access. When requesting access, apply the “less is more” rule: only request resources that are necessary for your current job duties.

Fewer permissions reduce risk for you and the institution in the event of a security incident. During annual access confirmation, review each resource carefully and remove access you no longer need. You can request access again later if your responsibilities change.

Typical access workflow

  • Employee submits a request through Access Manager.
  • Supervisor reviews and approves or denies the request.
  • System or resource manager grants or denies access.
  • Employee periodically confirms that existing access is still needed.

Access questions by resource type

Your supervisor is your first point of contact for determining which permissions you need. ITS can also assist with access questions related to specific systems.

Access Manager FAQ

Your supervisor is your first point of contact regarding the permissions you need to perform your job duties. ITS can also assist with questions related to specific resource access.

Access Manager supports four account types. Each type is designed for a different use case.

Access Manager emails are sent when you request access to a resource or when your access to an existing resource needs to be reconfirmed. Employees may also receive messages when a supervisor approves or denies a request and when a system manager grants or denies access.

Supervisors are required to review and approve or deny employee requests. Prompt responses are important. Failure to respond to confirmation requests can result in loss of access to electronic resources.

Please contact Human Resources for assistance. Let them know you are attempting to submit an access request and that your supervisor of record is incorrect.

Once Human Resources confirms the correct information, re-submit your request through Access Manager.

Please contact the employee and/or Human Resources to let them know the supervisor information is inaccurate.

Human Resources can update the information, and the employee can then re-submit the request through Access Manager.

Need help with this page?

Please contact Web Services with suggestions, problems, or other questions. Call 928-717-7711 or email webservices@yc.edu.