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Distribution Services / Courier

All items shipped to the Prescott Campus are received at Distribution Services in building 7. Items are then delivered to the end user based on designated delivery stops.

Delivery Stop List


The Courier Delivers (Monday, Wednesday, Thursday) - all times are "approximate" and times may vary

View the monthly Courier schedule: 2018-2019



Daily Schedule

Prescott Campus
  • 8:30 am - Mail & Distribution Services - bldg 7
  • 8:50 am - Cashier - bldg 1
  • 9:00 am - Library - bldg 19 - depart campus
  • 9:10 am - County Library Distribution Center (Verde book pick-up)
Prescott Valley Center
  • 9:30 am – Workroom - 40-125
van

The courier vehicle is not designed to handle large or heavy objects. Please be sure anything you need transported by the Couriers is clearly marked with the campus and department you would like it to go to and who it is from. This is important because many people work at more than one campus. The Couriers provide service to all campuses/centers.


Proper Addressing

Please help us get your items to you by requesting that your packages to be labeled as follows.

  • Your Purchase Order #
  • Your Name
  • Your Department
  • Yavapai College
  • Delivery Stop
  • 1100 E Sheldon St PMB 6xxx
  • Prescott AZ  86301-3297

Additional services provided

  • All items sent to this campus are delivered to Mail & Distribution Services and then sorted for final delivery to your department liaison at their designated delivery stop.
  • Recycle point for ink and toner cartridges for printers
  • Damaged freight claims (keep all packing material and boxes). Notify Mail & Distribution Services.
  • Maintain file for open purchase orders for all campuses
  • Outgoing freight
  • Fork lift service - so you do not need to pay extra for a lift gate delivery
  • All returns

FAQs

Misdelivered, can I keep it?

If you receive a package that is not yours, call Mail & Distribution Services at (928) 776-2192; on-campus dial: 2192. We'll get it redelivered.


Why must my packages be addressed correctly?

By addressing your items correctly, you assist us in getting your item to you when you need it. Undeliverable items are returned to sender.


Where is my package?

Ask the vendor how they sent it, when they sent it, and the tracking number. Give this information to Mail & Distribution Services at (928) 776-2192 (on-campus dial x2192) and we will attempt to locate your package for you.


Why must Yavapai College purchase order numbers (PO#) be on packages?

Mail & Distribution Services maintains a log of open purchase orders for all campuses. By having the PO# on the outside of the package in the "Ship To" address, we will note what items have arrived on that PO# and forward it to the business office for payment. 


What are fixed assets?

As of April 1, 2004, any single item costing $5,000.00 or more (including shipping, tax and assembly) with a life span of more than one year is a fixed asset and must be tagged as such by the Mail & Distribution Services staff.


Can Mail & Distribution Services keep my stuff until I need it?

Normal procedure is to get items to the end user ASAP - we do not have long-term storage.


Do Mail & Distribution Services hours change in the summer?

No.  The hours do not change, however, Yavapai College is closed on Fridays in the summer.


Why can't the vendor deliver to my office?

Desktop deliveries do not occur on campus for many reasons.  Please feel free to contact us for more detailed information.


Can I get my personal stuff sent here?

No.  College policy states that only people who live on campus in the residence halls may have personal items sent to the college. 


Why was my package refused?

Properly addressed packages are not refused. Items that have no name, department, mail box number or delivery stop, etc. will be set aside.  As time permits, we will attempt to contact the sender requesting information on the intended recipient.  If the sender of the package does not know who ordered the item it will be refused and returned to the sender.


What is a "call tag"?

A "call tag" is a prepaid request by the vendor, to pick up an item from their customer. The vendor pays for this service and all we need to do is have the item available in the Mail & Distribution Services Department ready to give to the parcel company when they arrive for it.


How do I return an item?

If the vendor is issuing a "call tag" the first step is for you to contact the sender for authorization to return the item. They will then issue you a return authorization number and that number should be written clearly on the outside of your package that you are returning.

The second step is to bring the item to Mail & Distribution Services where it will be held for pick up, or you can send an email to distribution.services@yc.edu to request that we pick up your item from you.  We will pick it up during our regularly scheduled delivery route.

If the college is paying for return costs, please fill out the Mail & Distribution Services Shipping Form.


How do I return an item ordered from Staples?

Have your purchasing liasion initiate a return through the Staples website. Once a return has been processed, promptly bring the item being returned to Mail & Distribution Services.  Please make sure that the item is securely packaged for the return trip, preferably in the original packaging. Mark "Staples Return" on the package and we'll take it from there.