Yavapai College > Information Technology Services > Desktop Services

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Desktop Services

Normal Fall and Spring Semester Hours: Mon-Fri, 7am – 10pm; Sat, 8am – 1pm
Summer Hours: Mon-Thurs, 8am – 7pm
Calls made after posted hours will be answered by our answering service who will document the trouble call for next business day resolution.

FAQs about Technology

How do I change my password?

How to Request a Recording of an ITV Class?

How do I configure a YC wireless connection using OS 10 and Safari?

Computer Locations

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ITS Desktop Services Identification Policy

It is the policy of Yavapai College's ITS Department that each individual authorized to work on the college's desktop equipment will be identifiable.

Employees that are authorized to enter your offices to repair or replace desktop computer equipment will have a ID badge displayed on their person in plain view. This badge should contain the person's picture, and the letters ITS in large bold text (see example at right).

If the person's picture is not displayed, please call the Client Support Services Manager, Ike Whisenand, at ext. 2062 or Campus Police by dialing 311.

If someone enters your office claiming to be an ITS employee, but does not display the correct credentials, please browse the pictures below to verify that that person works for Desktop Services.

Desktop Services Staff – click here »

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Upcoming Training Opportunities

• Fillable Forms
  6/6/2013 8:30am - Prescott Bldg. 19, 223
• Smiling through Search and Selection
  6/6/2013 10:30am - Prescott Bldg. 2, 216
• Taking the Crazy Out of ITV
  6/6/2013 1:00pm - Prescott Bldg. 2, 216

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