Lost materials & pay bills
Did you receive a notice for a lost or damaged library item? Don't panic! You can pay most fees at any circulation desk or over the phone.
Notices
When your item(s) become overdue, lost, or damaged we will send you notices. They will arrive via email or your mailing address.
First notice
Sent when your item(s) are 1 week overdue.
Second notice
Sent when your item(s) are 2 weeks overdue.
Final notice - your items are extremely overdue
Sent when your item(s) are 3 weeks overdue.
Assumed Lost notice
Sent when your item(s) are 4 weeks overdue. Your item(s) has been assumed lost and you are billed for the replacement cost and processing fee. More about Lost or damaged fees
Pay your library fees
You can't borrow or renew items if your total library fees reach $10. Once you pay your balance below $10, you can check things out again. The Fines & Fees Policy has more information.
In person or by phone
Go to the Circulation Desk in the library to pay by cash, check, or credit card. Or, call with your credit card information. If you have lost or damaged fees, see Lost or Damaged Fees below.
Online credit card (YC students, staff, faculty)
You can pay for lost or damaged book fees with a credit card in YC's online payment site (Cashnet).
First, call the Circulation desk for the total amount you owe. Then use the button to make a payment.
Overdue fees
NEW We do not charge late fees for most items.
ITEM TYPE | OVERDUE FEE |
Book, CD, DVD, VHS | None |
Reserves, equipment, juvenile literature | $1.00 per day, per item |
Interlibrary loan | Amount varies; set by the lending library |
Lost or damaged fees
Did you lose or damage something from the library? Contact us as soon possible and we can explain your options.
These fees are waived if you return the item in working order within 6 months, or if you bring in a replacement copy of the same ISBN in like-new condition. The Fines & Fees Policy has more information.
ITEM TYPE | REPLACEMENT COST | PROCESSING FEE |
Item owned by YC Prescott or Verde Valley library | Cost of item | $5 |
If you have lost or damaged an item owned by another library in the Yavapai Library Network , please contact that library for your payment options.
If you have lost or damaged an Interlibrary Loan item, please contact Interlibrary Loan for your options.