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Classes and Workshops

Workshops and seminars are designed for the busy entrepreneur! Most classes are held online and condensed into single sessions — just choose the date that works best for you.

For more information on classes and workshops, please call the Yavapai College SBDC at (928) 717-7232.

Please note: Classes are subject to cancellation if enrollment minimums are not met.    


lightbulbGoogle Webinar Series #4: Sell Online with E-Commerce Tools

When: April 28 at 10:00am
Location: Online

Workshop Fee: No Charge

Presented by: Israel Serna, Grow with Google

Learn how to sell your products online. We'll walk through listing your products for free with Google My Business and Merchant Center. And we'll show you one way to sell on your website, using an E-Commerce store built with Shopify. Plus, learn about more helpful tools to stand out online, such as Local Opportunity Finder and Grow My Store.

In this workshop, we will:

  • Discuss the Products tab in Google My Business
  • Introduce Google Merchant Center and the basics of creating a free account and a product feed
  • Show you set up an E-Commerce website using Shopify

Event Flyer

Register Here


lightbulbOperational Excellence: Customer Service as a Differentiating Factor

When: May 11 at 10:00am
Location: Online

Workshop Fee: No Charge

Presented by: Marie Platowski-Beals and Karen Eads

Learn customer service best practices, whether you're a customer service professional, a manager, or you work with customers in your career. Acquire skills in hiring, communication, training, business tools, and more. What it all boils down to is having a service attitude or a customer focus in everything you do. The old Sears motto was “the customer is always right, even if they’re wrong.

Event Flyer

Register Here


lightbulbQuick Start Marketing and Selling Concepts

When: May 18 at 10:00am
Location: Online

Workshop Fee: No Charge

Presented by: Terry Kelman

Goal: To give business owners and managers an introduction to key principles in Marketing and Sales to help them understand their market and their customers so they can grow their businesses. The key questions is: Why will the customer buy?

Event Flyer

Register Here