Welcome to ITS at Yavapai College
Information Technology Services is here to ensure you have a smooth and easy time using the software and hardware available to you as a student or employee of the College.
Help Desk Support Request Form
If you need help with your password call the Help Desk: (928) 776-2168
YC Students: e-Learning training and support starts here
TeLS student support for online e-learning offers online training and support for Zoom, Canvas, other digital learning tools, and an assortment of necessary e-learning resources.
Employee technical guides and support
- Facilities and Technology Committee login required
- Telecommuting @ YC
- Employee Securecloud remote access guide
- Zoom: Single sign on how to
- Employee guide to Zoom collaboration
- Employee desktop, laptop, or tablet request
- Employee computer equipment loan form
- Faculty computer lab image / lectern request
Helpdesk Office Location and Hours
- Prescott Campus, Bldg 6-102
- Monday - Friday: 7:00am - 7:00pm
- Call 24/7: (928) 776-2168
YC Technology Plan FY22-23
YC login required
cloud.yc.edu
cloud.yc.edu allows off-campus access to computing resources through a Windows 10 desktop that contains all of the software that is in the YC general computer labs. It's like sitting at a computer on campus. Starter guide pdf.
Access all of the applications from anywhere with an internet connection 24/7!
IP Phones
Phone service at Yavapai College include equipment support, technology and the WAN and LAN infrastructure for the phone service in the district.
Presentation Technology Support
If you teach in a Yavapai College classroom, there's a good chance it's equipped with technology. Touch-panel operated multimedia in now found in almost every classroom.
View the media control panel classroom guide
- Laptops, digital projectors, screens
- Audio and video recording equipment
All equipment check-out requests must be made at least two business days in advance
Information Security
Our team is dedicated to supporting secure computing at the College.
Introducing Multi-Factor Authentication (MFA) at YC
Services include:
- Security Awareness Training (online/on-demand, or in-person sessions)
- Phishing Awareness and Simulation
- Whitelisting/Blacklisting Coordination and Management
- Asset and Service Onboarding Security Reviews
- Compliance Reviews, Guidance, and Support (PCI, FERPA, HIPAA, GLBA, GDPR, etc.)
- Vulnerability Analysis and Remediation, Risk Management, Process and System Auditing
Web and Content Development
Web Services is responsible for designing, developing, maintaining, and supporting most public and internal web sites within the Yavapai College domain. We support and/or maintain several other web-enabled applications, etc.