Skip to main content Disability Resources

State Authorization

The U.S. Department of Education, through its reauthorization of the Higher Education Act, released regulation '600.9(c) State Authorization' in October 2010 requiring institutions that offer distance education in a state where it is not physically located meet individual state requirements. This regulation applies to distance education courses for students who reside outside the state of Arizona. Lack of compliance to this regulation can result in loss of federal financial aid, accreditation and additional penalties.

The State Authorization Reciprocity Agreement (SARA) is an agreement among member states, districts and territories that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs. Arizona was approved as a State Authorization Reciprocity Agreement (SARA) state effective November 2014. Yavapai College was approved as a SARA member institution in October 2015. This means that YC has reciprocity approval for distance students in other SARA approved states.

Student Grievance Review Process

Yavapai College is committed to providing a valuable distance learning experience for our students. The primary purpose of the Student Code of Conduct is to set forth the rules and standards of conduct expected of students and others who join the College community. A student has the right to lodge a complaint on any campus regarding an event that occurs at any other district site.

Academic Complaints Process

A student may appeal an academic or instructional decision by faculty if s/he deems the decision to be made in error.

Non-Academic Complaints Process

The Yavapai College process for non-academic complaints is to be used for issues other than disciplinary or academic matters and provides students protection against unwarranted infringement of their rights. A non-academic student complaint may concern an alleged violation of college policies, infringement of student rights, and other such problems dealing with students, college staff and faculty, and authorized college activities.

AZ SARA Complaint Process

The Arizona SARA Council has jurisdiction over Arizona SARA approved institutions regarding non-instructional complaints. If a student has gone through the complaint process at Yavapai College, they may register a complaint with the AZ SARA Council. Visit the AZ SARA Complaint Process website for more information.

Students residing outside of the State of Arizona while attending YC who want to resolve a grievance should follow the College's Student Grievance Review Process. However, if an issue cannot be resolved internally, you may file a complaint with your State of residence. The student grievance contact information provides phone numbers, emails and/or links to individual state education agencies. For students residing outside of Arizona, inquiries should be directed to the appropriate consumer protection agency.

Professional Licensure

Yavapai College does not currently offer any online degree or certificate programs that lead to professional licensure.

  • Important Note for Prospective Yavapai College Students: Students are responsible for contacting the appropriate licensing agency in their home state before enrolling in any online degree or certificate program they intend to use for obtaining a professional license, to determine whether the program will meet their home state licensure requirements. Yavapai College cannot confirm whether a course or program meets requirements for professional licensure outside of the state of Arizona.

Questions? Please Contact:

Yavapai College adheres to the Interregional Guidelines for the Evaluation of Distance Education Programs (Online Learning) for best practices in postsecondary distance education developed by leading practitioners of distance education and adopted by the Council of Regional Accrediting Commissions (C-RAC).

Higher Learning Commission Complaint Resolution

Yavapai College is accredited by the Higher Learning Commission of the North Central Association. Students who have concerns regarding Yavapai College’s compliance with the Commission’s Criteria for Accreditation may contact them to address their concerns. You can find more information at Complaints Against an Affiliated Institution.

  • 230 South LaSalle Street, Suite 7-500
  • Chicago, Illinois 60604-1411
  • 1-800-621-7440

For more information regarding the history of this federal regulation, please go to the 2010 Federal Regulation on State Approval of Out-of-State Providers on the Western Interstate Commission for Higher Education (WICHE) Cooperative for Educational Technologies website. Please visit NC SARA, AZ SARA, and W-SARA for more information.