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Welcome to ITS at Yavapai College

Information Technology Services is here to ensure you have a smooth and easy time using the software and hardware available to you as a student or employee of the College.

Help Desk Support Request Form

If you need help with your password call the Help Desk: (928) 776-2168


YC Students: e-Learning training and support starts here

e-learning training and support icon

TeLS student support for online e-learning offers online training and support for Zoom, Canvas, other digital learning tools, and an assortment of necessary e-learning resources.


Employee technical guides and support


Helpdesk Office Location and Hours

  • Prescott Campus, Bldg 6-102
  • Monday - Friday: 7:00am - 7:00pm
  • Call 24/7: (928) 776-2168

Raven
YC Technology Plan FY22-23
YC login required


html code iconcloud.yc.edu

cloud.yc.edu allows off-campus access to computing resources through a Windows 10 desktop that contains all of the software that is in the YC general computer labs. It's like sitting at a computer on campus. Starter guide pdf.

Access all of the applications from anywhere with an internet connection 24/7!


Presentation Technology Support

projectorIf you teach in a Yavapai College classroom, there's a good chance it's equipped with technology. Touch-panel operated multimedia in now found in almost every classroom.

View the media control panel classroom guide

To check out equipment listed here call (928) 776-2168
  • Laptops, digital projectors, screens
  • Audio and video recording equipment

All equipment check-out requests must be made at least two business days in advance


html code iconInformation Security

Our team is dedicated to supporting secure computing at the College.

Introducing Multi-Factor Authentication (MFA) at YC

Report an information security concern or active incident to (928) 717-7722
Services include:
  • Security Awareness Training (online/on-demand, or in-person sessions)
  • Phishing Awareness and Simulation
  • Whitelisting/Blacklisting Coordination and Management
  • Asset and Service Onboarding Security Reviews
  • Compliance Reviews, Guidance, and Support (PCI, FERPA, HIPAA, GLBA, GDPR, etc.)
  • Vulnerability Analysis and Remediation, Risk Management, Process and System Auditing

html code iconWeb and Content Development

One-on-one training for web authors, call (928) 717-7605

Web Services is responsible for designing, developing, maintaining, and supporting most public and internal web sites within the Yavapai College domain. We support and/or maintain several other web-enabled applications, etc.